Policies and information

 

Cancellation Policy

We require 3 hours cancellation notice prior to class commencing. If you are unable to provide 3 hours notice, payment will be forfeited. Classes can be cancelled via our MindBody App or by contacting the studio.


Class Waitlists

As we are a small studio, our classes can become quite full, quite quickly especially with our peak times, however, we always highly recommend using the class waitlist system in case a last minute spot frees up. If you do not get added into the class you have waitlisted for, the class gets added back onto your account to re-use at a later date.

Due to smaller class numbers, we do ask if you need to cancel your class, you do so as far in advance as you can so someone else can take your space and no one misses out!

If you choose to add yourself to the waitlist, it is your responsibility to check your emails and/or your app to see if you ger added into class. Email and/or text message notifications are sent out by Mindbody automatically when you are added in, make sure you have set your account up to receive both notifications!


Class Notifications

On your personal Mindbody account, you can change in your settings to receive both text and email notifications for upcoming sessions with our studio. We highly recommend opting for both as we understand life can get busy and you can forget you have booked in appointments, this way, you wont miss your class!